Olympic Web and E-Commerce Support Activities

For over 8 years, Olympic Software has provided clients expertise in the areas of Web based applications, e-Commerce and Customer Relationship Management. The company actively supports numerous high profile web sites for our clients using current technologies. We maintain complete development platforms at our Melville based facility including with industry standard software and equipment including Unix and Windows based components. We provide complete web development and support services including content management, site database design, integration with key corporate systems, order processing and full support for continuing site management, CRM and maintenance operations. Some of our current activities include:   

Estee Lauder Brands

• Design, implementation and support for all databases for EL Online's brand e-commerce sites.
• Development and deployment of the content management system for the Estee Lauder brands. This Intranet application is based on ASP.Net and conventional ASP technology.
• Design, implementation and continuing support for sales and order processing with EL Online's fulfillment partners using industry standards such as XML (GSI) and EDI (USA Fulfillment.)
• Created all integrated system interfaces between corporate legacy systems and the e-Commerce platform.  This bi-directional data link supports critical data transfers such as product master data and site sales data.
• Site performance and CRM reporting including web site user analysis, conversion rate reporting, sales summaries, as well as stock status from fulfillment. Sales figures are available to brand managers on-line in real time.
• Developed a CRM application to support all site 800 number customer service call processing and response.

Gloss.com

• Development and deployment of the content management system for Gloss.com.
• Coordinate and process content data for Clarins and Chanel with the Gloss.com fulfillment house (GSI).   Client content data is exchanged in XML format and merged with the other site brands.
• Development and support for Ad tracking systems and reporting for advertising campaigns and special offers. Complete analysis and reporting of results of advertising at Yahoo and other web sites including plotting the results compared to other media.
• Mailing house promotions - CRM support for user database information exchange to support promotional events.

Clarion

• Database design for client promotional web site.
• Developed an on-line system for customer registration during the promotions preceding the launch of the Cadillac Escalade.